Returns & Exchanges
At Scooch, we stand by the quality of our electronics and offer a 30-day window for returns or exchanges on all items in original condition. If your gear isn't the perfect fit for your tech setup, we're here to make the return process seamless and transparent.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
Secure the Device
Place the electronics in their original packaging with all accessories and manuals included to ensure a full refund.
Ship and Track
Drop off your package at any authorized carrier location; you will receive a confirmation email once our technicians have inspected the device and processed your refund.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing